IT Specialist

https://www.tailorbrands.com/careers · Full-time

About The Position

With over 30 Million users on our platform, we’re here to change the future of business. Our all-in-one platform makes starting a business affordable and accessible to everyone – we welcome more than 800k new business owners every month. From our products to our careers, there are endless opportunities for growth.

Our team | Our core | Our dream fulfillers

When we started Tailor Brands, we wanted to help people to accelerate their growth and fulfill their dreams. This also defines us internally; we put our focus on maximizing individual impact and creating an environment of absolute transparency.

About the role

We are looking for a hands-on IT Specialist to lead our IT efforts. In this role, you will support the overall planning, organizing, and execution of all IT functions. Your day-to-day will include managing and tracking all software subscriptions, maintaining hardware assets, providing ongoing support for our office infrastructure, and ensuring that proper security processes are in place. 

You’ll lead technical projects and device management solutions, working with vendors to launch new tools. You should be comfortable overseeing helpdesk tasks in addition to managing larger IT projects on your own.


  • Installing, configuring, and maintaining company computers
  • Being responsible for the maintenance, configuration, and reliable operation of computer systems and network
  • Helping define IT infrastructure strategy, architecture, and processes and manage ongoing IT projects
  • Ensuring security of data, network access, and backup systems
  • Leading desktop and Helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Manage all aspects of employee endpoints using MDM software
  • Execute and continue to finetune hardware purchasing, logistics, and inventory processes for employees
  • Deploy and maintain networking, video conferencing, and other physical equipment in our Tel Aviv office
  • Work in a hybrid environment Mac/Windows.
  • Work closely with our security team to provide patches and remediation to security issues

Requirements

  • At least one year in an IT or sysadmin-focused role, including experience with end-user support
  • Proven experience managing Google Workspace and Microsoft 365
  • Advanced troubleshooting capabilities with Mac OS/Windows, networking equipment, and SaaS integrations
  • Capabilities and knowledge with Device management systems (e.g. Jamf-mac)
  • Experience working with third-party hardware, software, and logistics vendors
  • Strong experience with Okta/Other, SSO integrations, and configuring SaaS applications
  • A people person with excellent communication skills

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