UX Writer
About The Position
With over 30 Million users on our platform, we’re here to change the future of business. Our all-in-one platform makes starting a business affordable and accessible to everyone – we welcome more than 800k new business owners every month. From our products to our careers, there are endless opportunities for growth.
Our team | Our core | Our dream fulfillers
When we started Tailor Brands, we wanted to help people to accelerate their growth and fulfill their dreams. This also defines us internally; we put our focus on maximizing individual impact and creating an environment of absolute transparency.
About the role
As the UX Writer for Tailor Brands, you’ll be the gatekeeper of language within our product–owning every aspect of the user experience, from extensive competitor research to distilling your knowledge into airtight copy. If you’re deliberate about word choice, comfortable adapting to rapid changes, and have described your work ethic as “hungry” at least once, we’d love to have you:
- Craft UX copy and microcopy for a variety of formats (product flows, onboarding, error messages, tooltips, guides, etc.), using the right language to reduce friction and complexity across the customer journey
- Base copy decisions on your intimate knowledge of the product, insights from stakeholders, and your understanding of user experience
- Find the *best* way to deliver messages, beyond fulfilling the minimum requirements of the task at hand
- Maintain a consistent tone of voice and style guide across all deliverables
- Periodically review existing copy and proactively suggest changes for improvement
- Collaborate with stakeholders company-wide to provide the best possible experience for our audience
- Embody the Tailor Brands mission of simplifying business creation, by helping our audience complete tasks successfully and efficiently
- Immerse yourself in all aspects of UX at Tailor Brands–from user and competitive research to working side-by-side with PMs and product designers
- Own the copy brief process and oversee copy translations
- Incorporate stakeholder feedback into your workflow when needed
Requirements
- 2+ years of UX writing experience, with a portfolio of work to show for it
- Mother-tongue English (can write for a US audience)
- Superb writing and proofreading skills
- Ability to comfortably work across design and writing tools (Figma, G Suite, etc.)
- Comprehensive understanding of microcopy best practices
- Strict adherence to deadlines
- A passionate, organized problem-solver, with an intuitive and empathetic approach to customer needs
- Ability to proactively advocate for your ideas to improve the user experience
Nice-to-have
- Proven experience in all phases of the product design process, including user research, UX writing, wireframing, prototyping, visual design, interaction design
Please note that applications without writing samples won’t be considered