We are Tailor Brands. We built a platform that builds businesses. From launching and managing to growing a business, Tailor Brands is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses 

Our “Guidance Engine” assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.

Through our business-building platform, we’re turning the process of starting, managing, and growing a business into a better experience; we’re simplifying the business journey.

At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business

As a User Experience Researcher, you will generate user insights and integrate them into different stages of the product development process.

About the Role

• Plan, designed, and conducted UX research using various research methods, including usability testing, in-depth interviews, focus groups, surveys, and data analysis
• Drive changes by translating research findings into actionable insights and recommendations for product and leadership teams, through written reports, in-person presentations, and hands-on collaboration
• Work with Stakeholders, Designers, Product Managers, and Engineers to prioritize research opportunities and scope in a fast-paced, rapidly changing environment 
• Manage research operations, including participant recruitment, screening, and scheduling
• Partner with the research team to integrate insights, and find creative ways to increase customer empathy and user-centered approaches within the organization
• Implement a user-centered approach of guidance, education, and hand-holding within our product flows