Politique de confidentialité
Our goal is to enable you to properly understand relevant information about your personal data rights and ensure that you feel satisfied that we handle such personal data in a fair and transparent manner.
Last updated on August 12, 2019.
We help you design your own brand and unique logo in minutes.
Tailor Brands provides an online platform that helps you create a logo and develop a unique brand identity in minutes. Users can use Tailor Brands’ service to design, create and customize their own logo and other branded items products, such as “branding packages”, “logos”, “brand guidelines”, “letterheads”, “business cards”, “social posts” and more (the “End Products”) using our subscription plans (“Subscription”).
We collect personal data that will enable you to personalize your designs, purchase products and utilize our Site.
The Personal data That We Collect
When you utilize our design process feature on our Site or register with Tailor Brands or purchase an End Product or Subscription, we will require certain personal data for the following purposes: (a) personalizing your End Product; (b) allowing you to purchase End Products; and, (c) allowing you to purchase a Subscription.
If you purchase our End Products and/or Subscription, we will further require you to provide personal data and payment details that will be processed by third-party payment processing service providers, which will be discussed in further detail below.
You are under no legal duty to provide us with any personal details. However, the design process, End Products, and/or Subscription are available to registered users only, and we will therefore need you to provide us with the mandatory personal details in order to provide you with access to your End Products and to create an account to use the design process and purchase End Products and/or Subscription.
When you participate in the design process of your logo, you can provide personal data. When you register to purchase an End Product, you will need to provide personal data such as your name, email address and address.
When you purchase an End Product, we use third-party processors to provide you with our services.
You are also able to share personal data through related social media websites.
The Personal data That You Provide
Design Process. During our design process we will collect data that you provide related to your business and cookies (please read the Cookies and Logs section for further details).
We will keep the data on our secure servers in order to personalize your End Products. Some of the data you provide during the design process can be personally identifiable data. For example, in the design process, you can enter your name and the name of your business or product in order to design a suitable logo.
During the process of designing the logo, to gain access to your End Product, you must complete a registration form and have a non-paid account, and to purchase an End Product and or/and Subscription you must have an account.
Registration – When you want to design or purchase an End Product and/or Subscription, Tailor Brands will require access credentials to provide you with your personalized account. During our account registration process, you need to provide an email address and a password.
We will keep the data on our secure servers to allow access to your account. After completing our registration form, you will receive a welcome email describing your new Tailor Brands account.
Payment Processors – Tailor Brands uses third-party payment processing services called Braintree, Stripe, PayPal and Recurly (“Processing Services”) to assist it in securely processing your personally identifiable payment data.
The Processing Services use of your personal data are governed by their own respective privacy policies.
The Processing Services have committed that they will comply with the necessary security standards. If you want to learn more, we recommend going over the Processing Services’ privacy policies.
Communication – We offer you to register to our mailing list. We will need to receive from you data such as your name, your company name and email address, for registration, communication and notice purposes.
Social Media Sharing – During our checkout process, we can allow you to gain a discount or promote our services using social networks. In addition, we can allow you to post, schedule posts and view analytics for designs posts to social networks directly from our Site. To the extent necessary to provide you with our services, you will be asked to provide additional personal data.
Your communication with these networks, and any data you provide in connection, are often publicly viewable outside our domain. If you do not wish for the data to be disclosed, we advise you not to use these social networks in conjunction with our service.
These social media sites can collect your IP address and the website pages (URLs) that you are visiting on the Site, as well as to set cookies to enable the social media features to function properly.
Social media features and widgets are either hosted by the applicable third-party social media website or hosted directly on the Site.
Your interactions with these social media features and widgets and your interactions with the social media websites themselves are governed by the privacy policies of the applicable social media websites.
We are not responsible for any use, misuse or unlawful use of the identifiable data that you choose to submit in those forums.
We use personal data to provide our services, specifically to personalize the designs of logos and brands that we provide to our users, as well as to maintain the Site, improve our users’ experience and protect our services and Site from misuse and law violations.
What Do We Do with Personal Data?
We use personal data to provide our services and improve them. As such, we will –
- utilize data collected to provide and improve (a) personalized designs created for you; and, (b) our Subscription service and Site performance.
- utilize data collected to establish statistical data regarding our web traffic.
- utilize data collected to identify potential cases of abuse of our systems, prevent cyber-attacks, prevent fraud, identity theft, and to maintain and continue to improve the functionality of the Site.
- use data such as your email address to send out account-related and promotional emails. The emails are sent by third-party providers with whom we share your email address.
- retain some of your data for as long as your account is active or as needed to provide you with our services.
- retain and use your data as necessary to comply with our legal obligations, such as court orders, warrants, resolve disputes or to assist law enforcement agencies.
- use personal data to enforce our terms, agreements and policies. Any use of your personal data for these purposes is an integral part of our services.
Cookies and Logs
We gather some data automatically, such as IP addresses, browser type, internet service providers, referral links, geo-locations and clickstream data.
We also collect data called cookies, stored on users’ computers. Cookies let us keep track of your preferences and we use them to create better designs for you. In order to initiate a design process with Tailor Brands, cookies must be collected.
Users who disable cookies will not be able to use our services. These cookies can be tied back to personally identifiable data only in the event that you are logged in to our services. If you are logged in to our services, the cookies on your computer will uniquely identify your account within our systems.
We share your personal data with our service providers, for example, to process payments, analyze our performance, improve our marketing activities or send email messages related to our services.
Sharing Personal Data with Others
To the extent that we utilize third-party processors or providers to process any of your personal data, we have contractual commitments from all such processors and providers that when applicable and relevant, they are compliant with all relevant requirements under applicable data privacy laws, such as the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Tailor Brands operates its marketing activities in accordance with applicable laws and regulations and makes sure to obtain your consent, where needed, and to provide you with an opt-out mechanism, where applicable. Please note that Tailor Brands has engaged with two remarketing service providers, as follows: Google (via Google Display Network) and Facebook.
All Google’s marketing services and features that Tailor Brands uses are also subject to Google’s relevant policies and agreements and the option to opt-out from them via the Google Analytics Opt-out Browser Add-on web page is available here: https://tools.google.com/dlpage/gaoptout/.
Similarly, all Facebook’s marketing services and features that Tailor Brands uses are also subject to Facebook’s relevant policies and agreements and the option to opt-out from them via the Facebook relevant help center page is available here: https://www.facebook.com/help/568137493302217.
We report and share user personal data if we believe that we are required to do so by law. Furthermore, we need to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Aggregated data are not personally identifiable data. We use statistical analysis to improve our services and share marketing data with our partners where again such data do not identify individuals.
Aggregated and Analytical Data
Some data are aggregated and then shared with our marketing partners. However, these pieces of aggregated data are not personal and therefore do not identify you personally as an individual user.
We use analytical tools and share aggregated user data with third parties who help us to analyze our user base in order to improve our services.
The use of aggregated data do not identify individuals and we take considerable precautions to make sure that the data cannot be associated with you.
You can opt-out of our mailing lists and terminate your use of the Site. Our services do not respond to Do Not Track (DNT) signals.
At any time, you can unsubscribe from our mailing lists directly from the email sent, by choosing to opt-out in the settings portion of your account profile or sending an opt-out request to: [email protected].
At any time, you can object to the transfer of your personal data to a third party, other than to third parties who are necessary for us to perform tasks as explained above under “The Personal Data That You Provide”, and the “Sharing Your Personal Data with Others”.
You can exercise your choice by contacting us at: [email protected]
To the extent necessary, we will ask you to provide us with necessary details to authenticate your identity and to identify data related to you on our systems.
Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. Our Site and services do not respond to DNT signals.
At any time, you can request access to your personal data and ask us to delete your personal data from our systems and services.
Accessing Your Personal Information
At any time, you can contact us at: [email protected] and request access to the identifiable data that we keep about you. You can also request to correct wrong details about you or delete them. We will consider your request in accordance with applicable laws and regulations.
To the extent necessary, we will ask you to provide us with certain credentials to make sure that you are who you claim to be. We can also ask you to provide us with necessary details to identify data related to you on our systems.
We redact from the data which we will make available to you any personal data related to others.
We can also delete your personal data by removing any identifying data and transforming personal data that relates to you into anonymized data.
If you are a California resident, you are entitled to your California privacy rights.
Your California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request in writing a list of the categories of personal data relating third parties to which we have disclosed certain categories of personal data during the preceding year for the third parties’ direct marketing purposes. To make such a request, please contact us at: [email protected].
In addition, as a California resident, the California Consumer Privacy Act (“CCPA”) applies to you and therefore Tailor Brands is obligated to provide you with the following information –
- Tailor Brands has collected the following categories of personal data from consumers within the last twelve (12) months:
- Identifiers such as your real name, online identifier Internet Protocol address and email address.
- Personal data categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as address, credit card number and billing details.
- Your Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an Internet website, application or advertisement.
- Inferences drawn from any of the information identified to create a profile about you which reflects your preferences, characteristics, behavior, attitudes, intelligence and abilities.
- Tailor Brands collects and uses your personal data in order to provide you with the Tailor Brands services, as described in the Tailor Brands Terms of Service, and shares your personal data as explained above under the chapters “The Personal Data That You Provide” and the “Sharing Your Personal Data with Others”.
- Tailor Brands will not collect additional categories of personal data or use the personal data collected for materially different, unrelated or incompatible purposes without providing you a notice about it.
The CCPA further provides you with the following specific rights regarding your personal data, as follows –
- Access to Specific Information and Data Portability Rights
You have the right to request that Tailor Brands will disclose certain information to you about our collection and use of your personal data over the past 12 months.
Following our confirmation of your request, we will disclose to you:
- The categories of personal data we have collected about you.
- The categories of sources for the personal data we have collected about you.
- Our business and/or commercial purposes for collecting such personal data.
- The categories of third parties with whom we have shared such personal data.
- The specific pieces of personal data we have collected about you.
If we disclosed your personal data for a business purpose, we will provide you with a list which will identify the personal data categories that each category of recipient obtained.
- Deletion Request Rights
You have the right to request that we delete any of your personal data that we have collected from you.
Upon confirmation of your request, we will delete – and direct our service providers to delete – your personal data from our records, unless retaining the information is necessary for us or for our service providers to complete the transaction with you, detect security incidents, identify and repair errors, exercise free speech or another right provided by law, comply with specific laws or legal obligations or any other internal and lawful use.
- Exercising Access and Deletion Rights
In order to exercise your access, data portability and deletion privacy rights, as described above, please submit a request here: https://support.tailorbrands.com/contact or email us to: [email protected].
Only you or a person authorized to act on your behalf, can make a request related to your personal data. You can also submit a request on behalf of your minor child. Please note that a request for access can be made by you only twice within a 12-month period.
We will need to ask you to provide us with credentials to verify your identity or authority to make the request and confirm the personal data relates to you. Note that we will only use the personal data provided in your request to verify your identity or authority to make the request.
We will do our best to respond to your request within 45 days of its receipt. If we require more time (up to additional 45 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding receipt of your request.
The response we provide will also explain the reasons we cannot comply with a request, where applicable.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before completing your request.
For the sake of clarity, your rights under the CCPA will be applicable from January 1, 2020.
You can exercise your European Union data subject rights.
Your European Union Data Subject Rights
If the European Union data protection laws apply to the processing of your personal data by Tailor Brands, then the following terms apply-
We process your personal data for the following lawful grounds:
- All processing of your personal data which are not based on the lawful grounds indicated below, are based on your consent.
- We process your account and payment details to perform the contract with you.
- We will process your personal data to comply with legal obligations and to protect your and others’ vital interests.
- We will further rely on our legitimate interests, which we have good-faith belief that they are not overridden by your fundamental rights and freedoms, for the following purposes:
- Communications with you, including direct marketing where you are our client, or a user of our client, or where you contact us or show interest in our services through our Site and other digital assets.
- Cyber security.
- Support, customer relations, service operations.
- Enhancements and improvements to yours and other users’ experience with our services.
- Fraud detection and misuse of our services.
- Contact us if you want to withdraw your consent to the processing of your personal data. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
- Request to delete or restrict access to your personal data. We will review your request and use our judgment, pursuant to the provisions of the applicable law, to reach a decision about your request.
- You can ask to transfer your personal data in accordance with your right to data portability.
- You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affecting you.
- You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
A summary and further details about your rights under the European Union data protection laws, is available on the European Union Commission’s website at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.
Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will ask you further questions to understand the nature and scope of your request.
If we need to delete your personal data following your request, it will take some time until we completely delete residual copies of your personal data from our active servers and from our backup systems.
If you have any concerns about the way we process your personal data, you are welcome to contact our data protection officer at [email protected]. We will investigate your inquiry and make good-faith efforts to resolve any existing or potential dispute with you.
You are welcome to contact our representative in the European Union which is contact details are as follows: Rickert Rechtsanwaltsgesellschaft mbH, Kaiserplatz 7-9, 53225 Bonn, Germany; email address: [email protected].
We retain data as needed, to provide our services and for legitimate and lawful purposes.
We retain data as needed to provide our services as well as for legitimate and lawful purposes. We also retain data pursuant to legal requirements under applicable laws.
We will make efforts to guarantee that personal data are kept for no longer than is necessary for the purposes for which the personal data are processed.
In any case, as long as we use your personal data to provide our services, we will keep the data about you, unless we are required by law to delete it, or if we accept your request to delete the data, pursuant to applicable laws, or if we decide to remove it at our discretion.
If we retain your personal data for any legitimate business purpose other than to provide our services, we will make efforts to limit the access to the personal data and the retention time to minimum.
We can keep aggregated non-identifiable data without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable data, when we no longer need to process the data.
We store and process information in the U.S. and Israel.
Transfer of Personal Data Outside Your Territory
maintained by cloud-based hosting service providers in the U.S.
When we transfer your personal data from the European Union, then our transfer of your personal data to our cloud-based hosting service providers in the U.S. is governed by these service providers’ adherence to the Privacy Shield Framework. Please read more about the protection of your personal data under this framework at: https://www.privacyshield.gov.
If you are a resident in a jurisdiction where transfer of your personal data to another jurisdiction requires your consent, then you hereby provide us with your freely given, specific, informed and unambiguous consent to such transfer.
We implement systems, applications, and procedures to secure your personal data, to minimize the risks of theft, damage, loss of data or unauthorized access or use of data.
We and our hosting services implement systems, applications and procedures to secure your personal data, to minimize the risks of theft, damage, loss of data or unauthorized access or use of data.
These measures provide sound industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that our services will be immune from any wrongdoings, malfunctions, unlawful access or other kinds of abuse and misuse.
Our services are not directed to children under the age of 18.
Underage use Policy
Tailor Brands is not directed to children under 18 years of age and we do not intentionally or knowingly collect personal data on such users.