How to Start a Business in Hawaii in 11 Easy Steps

Starting a business in Hawaii offers both exciting opportunities and unique challenges. With its strong tourism industry, community-driven culture, and focus on sustainability, the Aloha State provides a welcoming environment for entrepreneurs. This guide outlines how to plan, register, and grow your business in Hawaii, covering everything from local tax requirements and logistics to funding, licensing, and resources that help new businesses thrive.

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Not only is Hawaii one of America’s most beloved tropical paradises, it’s also a vibrant place to launch a business. With its rich cultural heritage, strong tourism and service economy, and welcoming attitudes toward entrepreneurship, the Aloha State offers unique advantages for savvy business owners.

Though Hawaii’s size and geography can bring challenges like shipping costs, remote logistics, and inter-island travel, there are also distinct areas of opportunity. Many niches have fewer large competitors than other areas, and state and local governments actively support local businesses. Hawaii also has a strong community mindset that values innovation and local enterprise.

What we’ll cover:

Step 1: Fine-tune your business idea

Step 2: Create a business plan

Step 3: Choose a business name

Step 4: Choose a business structure

Step 5: Set up banking, credit cards & accounting

Step 6: Get funding for your Hawaii business

Step 7: Get insured

Step 8: Obtain permits & licenses

Step 9: Find your team

Step 10: Market & grow your business

Step 11: Open the doors!

We’ll also let you know about some Hawaii-specific factors, including tax rules, island logistics, government incentives and grants, zoning and regulation quirks, and links to key Hawaiian business resources.

Step 1: Fine-tune your business idea

Small business owner writing on a sticky note that has been pasted onto a clear glass wall surrounded by other colourful sticky notes in Hawaii

Before you file any paperwork, you’ll want to sharpen your idea so it stands a strong chance of success in Hawaii’s market.

What skills, passions or experience do you bring? If you love the outdoors, maybe eco-tour services on Maui or Big Island. If you’re foodie-driven, maybe a unique café or local product on Oʻahu.

Do you want to sell a concrete product like handcrafted goods, local foods, or apparel? Or offer a service such as consulting, tourism experiences, or digital services? In Hawaii, services tied to tourism, hospitality, and resident lifestyle tend to do well. Hawaii often rewards businesses that honor local culture (“aloha spirit”), source local materials, or address resident needs. For example, you could run a surf-equipment rental facility that also offers lessons on O’ahu’s North Shore or a remote-work co-working space in Hilo.

To assess market viability, ask yourself:

  • Is there demand in your chosen island or region?
  • Do you have competition? How will you differentiate?
  • What are logistics like for shipping, storage, supply (especially on islands with less infrastructure)?

Hawaii’s island geography means higher shipping and freight costs, import dependencies, and sometimes longer lead times for supplies. On the flip side, fewer players in remote areas means it’s easier to find local niches. Given Hawaii’s focus on the environment, community, and tourism, businesses that factor in sustainability by focusing on low waste and local sourcing often attract positive attention.

Step 2: Create a business plan

Not only is a solid business plan your roadmap, but it can also help you secure funding or partners. You don’t need a 200-page document, just clear sections covering key issues. The three main components are market research, a financial plan, and a marketing plan.

Market research

First, define your target market. Are you catering to tourists, residents, local businesses, or some combination?

Next, analyze your competition. Who else offers this product or service in your region? Estimate your demand, pricing, and any seasonal effects.

Also consider location-specific factors like island size, tourist volumes, and shipping or delivery logistics.

Financial plan

Your financial plan should include start-up costs: rent, equipment, shipping/imports, licenses/permits, and insurance. You’ll also want to factor in operating costs like utilities (which may be higher in Hawaii), labor, freight, and maintenance.

Make a revenue forecast by estimating your business’s month-by-month revenue for at least year one (and ideally years two and three). Use this information to make a cash-flow analysis. This is especially important given island logistics and the possibility of a slower ramp-up.

What’s your break-even point? This is when you can expect to cover your costs and begin making a profit. Having a clearly identified break-even point can help you assess your business’s health and see how you’re meeting your goals.

Marketing plan

Finally, you’ll need to create a marketing plan. What makes you different or sets you apart in the Hawaii context?

Consider the channels you’ll be using to market your business. This can include an online presence like your website or social media pages; local word-of-mouth; partnerships with tourism agencies; and collaborations with local businesses.

What promotion strategies will you use? Will you offer opening discounts or freebies? Collaborate with other local businesses to cross-promote?

A solid marketing plan doesn’t focus only on getting customers, but keeping them. For customer retention, consider mailing lists or newsletters, rewarding for reviews, or local loyalty bonuses (such as “visit 5 times and the 6th is free”).

Step 3: Choose a business name

Scenic view of a sandy beach and clear blue water in Hawaii

Your business name is your first impression, so make it memorable. It should also be aligned with your brand (and, of course, compliant with all applicable Hawaii rules and regulations).

Branding & domain considerations

Choose something easy to spell and say, with an island feel or local relevance. Think long-term. If you expand to other islands or begin doing most of your business online, will the name still fit?

Check for any trademark conflicts at both the state and federal level. Federally, you can search for businesses with your name on the USPTO website. At the state level, you can perform a Hawaii business entity search on the state’s Business Express website; if no matches pop up, confirm the name’s availability by calling the Department of Commerce and Consumer Affairs, Business Registration Division at (808) 586-2727.

Finally, secure a matching domain name like .com, .hi.us, or .biz. You can also register your social media handles at this time.

Hawaii regulation & naming laws

If you operate a sole proprietorship or partnership under a “doing business as” (DBA) trade name different from your legal name, you should file a Trade Name (Form T-1) with DCCA. Filing a DBA Hawaii ensures your business name is legally recognized and protected while allowing you to operate under a brand that aligns with your marketing and growth goals.

Also be sure to check that the name doesn’t include restricted words or imply that the state is endorsing your business. Restricted words are those that are either trademarked by another entity (like “FBI” or “Treasury”) or that are governed by another licensing entity (“certified public accountants,” “attorneys at law,” or “financial advisors”).

Step 4: Choose a business structure

The business structure you select affects your liability, taxes, paperwork, and growth potential. Hawaii offers the same business structures available in other U.S. states, but it does have some additional state-specific rules.

There are four common types of business structure: sole proprietorships, partnerships, LLCs, and corporations.

  • Sole proprietorship: You operate under your own name (or trade name). This approach is simple, with minimal paperwork, but offers no liability protection. And if you’re doing business under another name, you’ll need to file a Trade Name form.
  • General partnership: With a partnership, two or more people share ownership of the business. You don’t usually need to file any documents with the state, but you should still have a written partnership agreement.
  • Limited Liability Company (LLC): A Hawaii LLC offers liability protection, pass-through tax treatment (unless you elect corporate tax classification), and flexible operations.
  • Corporation (C-corp or S-corp): Corporations offer a more complex structure, which can be useful if you plan to raise capital, issue shares, or scale rapidly. Hawaii requires corporations to file Articles of Incorporation with the state.

If you’re starting solo, a sole proprietorship may be easiest — then you can upgrade later as you grow. If you want liability protection but prefer to keep things simple, forming an LLC is a smart choice. If you plan to scale extensively, raise outside capital, or expand across islands and internationally, consider a corporation. Whatever you decide, you may want to consult a Hawaii-based business attorney or CPA to pick the structure that works best for you.

Tax advantages & Hawaii specifics

Hawaii has a General Excise Tax (GET) that applies to nearly all business receipts such as goods or services. The base rate is typically 4% but it can depend on your activity. Honolulu County imposes an additional 0.5% surcharge.

All Hawaii businesses are required to file periodic GET returns (on a monthly, quarterly, or annual basis, depending on how much you pay in taxes). You may also be responsible for corporate income tax (for corporations) or personal income tax (for sole proprietorships or partnerships). Hawaii’s corporate income tax rate ranges from 4.4% to 6.4%, while individual income tax rates range from 1.4% to 11%. If you expect to owe $500 or more in taxes, you’ll need to make estimated tax payments.

You may also owe additional taxes based on your business activities. For example, if you own any real estate, you’ll need to pay real property tax. If you own a hotel or any short-term rentals, you’re required to collect and pay the Transient Accommodations Tax (which starts at 10.25%).

Step 5: Set up banking, credit cards & accounting

Small business owner drawing a graph with a calculator as they budget for their small business in Hawaii

Once you have your business structure in place, it’s time to establish your financial foundation. This is particularly important in Hawaii, where costs can be quite different than they are on the mainland.

Bank account & credit cards

Open a separate business bank account at a local Hawaii bank (such as Bank of Hawaii, First Hawaiian Bank, or a regional credit union). This helps separate your business and personal assets and makes accounting simpler. You can also apply for a business credit card to manage day-to-day expenses, build your credit, and even earn rewards.

Keep your personal and business finances strictly separate. Mixing them hurts your liability protection, especially if you’re incorporated as an LLC or corporation.

Accounting system

Ultimately, your choice in accounting software will depend on your business’s logistics. You may want software that handles shipping and freight logistics or manages inventory. You may also want to consider hiring a local CPA or bookkeeper, since they’ll know local tax nuances such as GET, county surcharges, and state withholding.

Because Hawaii has the GET and other state taxes, you’ll want your accounting system set up to track your gross receipts that are subject to GET. And since freight and import costs can be higher in Hawaiʻi, build in a cushion in your cash-flow projections for shipping delays or cost spikes. You’ll also want to account for higher utility and rent costs.

Step 6: Get funding for your Hawaii business

Whether you’re self-funded, borrowed, or invested, you’ll need to secure the funding to make your business launch smoothly.

Explore your funding sources, whether this means personal savings, receiving small business loans Hawaii or gifts from friends or family, small business loans, lines of credit, angel investors, or even crowdfunding. You may also want to research small business grants Hawaii, which can provide additional non-repayable funding options to help you get started or expand.

Prepare a funding plan that’s tied to your business plan. Identify how much you need, when you’ll need it, and what you’ll use it for (like equipment, inventory, marketing, lease, pre-opening costs). Present your business plan, financial projections, and marketing strategy to potential lenders and investors.

Finally, be realistic about island logistics and build buffers. Lenders will expect you to show you’ve considered Hawaii’s unique cost structure. They may ask about your freight logistics if you’re importing goods to Hawaii. And keep in mind tourism seasonality; lenders will want to see how you’ll handle off-peak months and maintain positive cash flow.

Hawaii-specific funding sources & grants

The Hawaii Department of Business, Economic Development & Tourism (DBEDT) has a Business Development & Support Division that lists local business programs, accelerators, and resources. The state’s Business Action Center within the Department of Commerce and Consumer Affairs also provides counseling, forms, and links for new business funding and support.

Step 7: Get insured

Insurance protects your business. And in Hawaii, you’ll need to get key coverages, especially if you hire employees or operate a physical location.

Get quotes from Hawaii-based agents who understand island hazards. And keep your insurance certificates accessible and review them annually — as your business grows or expands to another island, your insurance needs may change.

Key insurance types

General liability insurance protects against claims of bodily injury or property damage. This is especially important if customers visit your premises or you’re providing services.

Commercial property insurance covers your business location, equipment, and inventory, protecting them from Hawaii’s risky weather.

Other industry-specific insurance may apply if you’re in food service, hospitality, tourism, or import/export. You may need specialized coverages like liquor liability or marine cargo insurance for goods shipped inter-island.

Workers’ compensation insurance and unemployment insurance are both required if you hire employees. And if your employees are working 20 hours or more a week, you may be required to provide health insurance under the Prepaid Health Care Act.

Step 8: Obtain permits & licenses

Scenic aerial view of an island Hawaii

Legal compliance is a must; Hawaii and its counties have specific rules around business registration, taxation, zoning, and licensing.

Federal, state & local tax registrations

You’ll likely need a federal Employer Identification Number (EIN) from the Internal Revenue Service if you have employees or operate as a corporation or LLC. In Hawaii, you’ll also need to apply for a GET license/registration via the Hawaii Department of Taxation.

There is no universal Hawaii business license for all businesses, but many businesses will need state or county permits depending on their industry.

Steps to complete

  1. Register your business entity (if applicable) with DCCA and obtain a certificate of good standing.
  2. File BB-1 Basic Business Application via Hawaii Business Express.
  3. Check whether your county requires a local business license or permit for your operation.
  4. Verify zoning, especially if you have a physical store, café, manufacturing, or home-based business.
  5. Apply for any industry-specific permits. These can include a health inspection for food service, a contractor license for construction, or an environmental permit if you handle hazardous materials.

Step 9: Find your team

Your business might start with you. But to grow and thrive in Hawaii, you’ll want the right team. Your employees, contractors, and mentors can make all the difference in your path to success.

Why people are the backbone of your business

Employees, contractors, and collaborators are the ones who build your product or deliver your service, speak to customers, manage operations, and shape your culture. If you hire the wrong person, your customer experience suffers and your brand reputation can be hurt. In Hawaii especially, your business success often relies on strong community relationships, local networks, and word-of-mouth. Choosing team members with cultural awareness, local understanding, and alignment with your values matters.

Hire contractors

Even if you’re a one-person show, hiring contractors allows you to access expertise you don’t have. It’s all but impossible for one person to be a skilled social media marketer, web designer, bookkeeper, and commercial lease broker. By outsourcing these duties to others, you can focus on the core aspects of your business.

In Hawaii, when you use a contractor, you must make sure you classify them correctly and understand your local labor rules. Use clear contracts and know that you can’t direct a contractor’s start and stop times the way you do an employee’s. Use local Hawaii professionals where possible, since they’ll know the specifics of island business, local market, cultural norms, and the local legal and regulatory environment.

Step 10: Market & grow your business

Launching is just the beginning. Now you want to attract customers, build your reputation, and expand sustainably in Hawaii’s unique market.

Invite customers to opt in to a mailing list or newsletter

  • Build an email list from day one. Offer incentives like discounts and early updates to get sign-ups.
  • Segment your list by resident vs. visitor. Messaging may differ, since locals might value convenience and a local-community tone, while tourists might value uniqueness and the island experience.
  • Use your email list to update subscribers on upcoming events (such as grand openings, island festivals, and pop-ups) and special offers.
  • Consider making special offers to attract your first customers. These can include grand opening deals, partnerships with a local resort or other business for cross-promotion, or loyalty programs targeted to residents.

Invest in word of mouth

  • Hawaii is community-oriented, so strong word-of-mouth in local neighborhoods can make a big difference.
  • Encourage reviews on Google, Yelp, TripAdvisor, and other sites, especially if you serve tourists. Positive reviews from mainland visitors can boost your reputation across the islands.
  • Provide exceptional service with local flavor. Treating employees and customers with the “aloha spirit” builds loyalty.

Pay attention to online reviews

  • Monitor your online presence. Search results from “[business name] Hawaii” and social media profiles.
  • Ask satisfied customers to leave reviews, and respond (politely and promptly) to any negative reviews to show your commitment to improvement.
  • Highlight your Hawaii roots or local sourcing in your marketing — authenticity matters.

Step 11: Open the doors!

You’ve done the planning, set everything up — now it’s time to launch and welcome your customers.

Plan a successful launch event

Choose the right day and time for local traffic, considering tourist flows or local peak shopping times. Advertise ahead of time through social media, local press, flyers in nearby neighborhoods. You may also want to consider tying in with another community event or festival to increase attendance. And consider an opening special or “first day only” offer like a free lei or discount. Make your physical space inviting — Hawaiian décor, local music, refreshments, and signage that screams “We’re open!”

Land your first sale

Focus on ensuring excellent customer experience from day one. First impressions matter a lot in island markets. Capture your customers’ contact info at the point of sale so you can follow up. Encourage social sharing by asking customers to tag you on social media with a hashtag (and offer some suggestions). After your launch event, review what happened: what worked, what didn’t, and what to tweak.

Conclusion

Now that you’ve completed all 11 steps, all that’s left is to roll up your sleeves, open the doors, and start managing your dream Hawaii business. Remember that the Aloha State values authenticity, community engagement, sustainability, and local flavor. Align with those values, deliver excellence, and serve your customers with the “aloha spirit,” and your business will be well on its way to success.

FAQ

What is the General Excise Tax (GET) in Hawaii and how does it differ from sales tax?

The General Excise Tax (GET) is a tax on gross business income in Hawaii. Businesses pay the GET on nearly all business activities, such as goods and services. Unlike many states that have a sales tax on end customers, the GET is broader and applies to you as the business. If you’re selling to consumers, you’ll likely pay GET (and may also possibly collect it or absorb it).

Are there special incentives or grants to start a business in Hawaii?

Yes. The state, counties, and local agencies provide resources, counseling, and funding support. For example, the DBEDT’s Business Development & Support Division lists accelerator programs, loan/ grant opportunities, and co-working spaces. Local funds sometimes target Native Hawaiian-owned businesses or businesses in underserved communities. It’s worth exploring Hawaii-specific programs and local Chambers of Commerce for the island you’re on.

What about zoning and location regulations?

Location is critical in Hawaii. Zoning is regulated under the Hawaii State Land Use Law (HRS Chapter 205) and county ordinances. If you’re leasing or buying property, verify that the type of business is permitted in that zone and check for special use permits if needed. You should also check local neighborhood rules or homeowners association (HOA) rules if you plan to run a home-based business.

Can I operate a business online only in Hawaii?

Yes. Many businesses operate remotely or online only. But if you have a Hawaii address or serve Hawaiian customers, you may still need to register for GET and meet state tax requirements, even if you’re shipping goods to or from the islands. Also consider shipping and freight costs, island-specific logistics, and whether your server or warehouse is on the mainland or Hawaii. These will all have cost and tax implications.

What are the costs of starting an LLC in Hawaii?

To form an LLC in Hawaii, you must file Articles of Organization with DCCA’s Business Registration Division. There are filing fees that vary by entity type, and you must maintain annual reports. You’ll also need a registered agent with a Hawaii address. Remember to factor in costs for banking, licenses, GET registration, insurance, rent, and island-specific logistics when projecting your start-up budget.

If I hire employees in Hawaii, what special rules apply?

Hawaii has several employee-related regulations. You must register for unemployment insurance with DLIR. Hawaii also enforces its own wage and hour laws (HRS Chapter 387) and under the Prepaid Health Care Act (PHCA) you may be required to provide health insurance to employees working 20+ hours/week. If you operate in a remote or rural island area you might also need to consider logistic support, higher wages or incentives to attract staff.

What makes Hawaii a favorable place to open a business?

Several factors, including a robust tourism economy and growing resident population; active support from state agencies; unique niches with less competition; and a tightly knit small business community.

What challenges should I keep in mind when starting in Hawaii?

Some unique challenges include higher shipping/import and freight costs, especially for goods coming from mainland or foreign sources. Seasonal tourism fluctuations can result in peaks and off-peak months. Island geography can be a challenge, and rent and utilities may be higher. The limited labor pool on smaller islands may mean you have to recruit from other islands or offer relocation incentives.

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